Refund policy

1. Returns / Replacement Eligibility

Eligibility: Style By Ladyย  doesย not offer returns or refunds. We only provideย replacementย in specific cases.
Replacement requests are acceptedย within 5 days of deliveryย only if the item is received inย damaged, defective, or incorrect condition.

To be eligible for a replacement, the item must be:

  • Unworn, unwashed, and unused

  • In original condition

  • With all tags and original packaging intact

  • Supported by aย clear unboxing video and product images

2. Refunds

Refund Policy:ย Style By Ladyย  does not provide refunds under any circumstances.
Once a replacement request is approved, onlyย replacement of the productย will be processed.

3. Exchanges / Replacements

Replacement Process:
If you receive a damaged, defective, or wrong product, please contact our customer support team withinย 5 days of delivery.
After verification, a replacement will be arranged subject toย product availability.

Note:

  • Replacement for size, color preference, or personal choice isย not allowed.

  • If the same product is unavailable, aย similar productย may be offered.

4. How to Initiate a Replacement

Online Orders:
To initiate a replacement, please contact our customer support team with:

  • Order ID

  • Clear unboxing video

  • Product images showing the issue

Email: support.stylebylady@gmail.com

Replacement requests raised afterย 5 days of deliveryย will not be accepted.

5. Return Shipping

Shipping Policy:
Customers may be required to return the product for quality inspection.
Return shipping will be processedย only after replacement approval.
Shipping charges, if any, areย non-refundable.

6. Damaged or Defective Items

Reporting Issues:
If you receive a damaged, defective, or incorrect item, please report itย within 5 days of deliveryย along with proper proof.
Complaints without an unboxing video will not be entertained.

7. Replacement Timeline

Processing Time:
Once the returned product is received and inspected, replacement will be dispatched withinย 7โ€“10 business days, depending on stock availability and location.

8. Contact Us

If you have any questions regarding our Replacement Policy, please contact us at:
support.stylebylady@gmail.com